Customer Service Training
March 1, 2017 –
Presenter: Dan Manetta for Customer Service Training for Technicians. Customer Service is the number one goal for any business or organization. The way customers are treated by employees has a very significant and long-term impact on the customer loyalty, and the reputation of the organization. Some important topics to be discussed will include, but not be limited to: Importance of Customers to a Successful Organization, Developing Customer Relationships, Elements of Good Customer Service, and Teamwork Approach. The investment of your time with this training can have the potential for very high returns for your organization’s success.